People with disabilities and seniors age 60 or over are eligible to use 9 Town Transit’s new Taxi Voucher Program which enables these residents to purchase taxi fares at half price. The vouchers can be used for transportation to anywhere and at anytime that the participating taxi company (Curtain Transportation) provides service.

Program Overview
The Estuary Transit District’s Taxi Voucher Program provides accessible transportation outside of the 9 Town Transit service area and hours, and is available 24 hours a day, 7 days a week.  The service is available to seniors age 60 and over and persons with disabilities.   A participant’s payments are matched 100% through the program, making taxi trips more affordable.

Eligibility & Application Process
Anyone who has a CT statewide reduced-fare ID or a Medicare card, or who has been certified for ADA paratransit, or who is age 60 and over is immediately eligible for the Taxi Voucher Program. 

To apply for a statewide reduced-fare ID, click here.

Participants must complete and return the Taxi Voucher Application form with payment to begin using the program.  Please allow 5 business days plus mailing time for the account to be loaded. 

Service Area
To use the Taxi Voucher Program, the trip must either begin or end in one of the following towns: Clinton, Chester, Durham, Essex, East Haddam, Deep River, Haddam, Killingworth, Lyme, Madison, Old Lyme, Old Saybrook or Westbrook.  The other end of the trip can be anywhere that Curtain Transportation is able to travel, which includes most of Connecticut.

Purchasing Vouchers
Simply mail your Taxi Voucher Application with your initial payment of at least $25.  Estuary Transit District will credit an account in your name with Curtain Transportation at double the amount of your payment.

Up to three (3) companions, including a Personal Care Attendant (PCA), may ride for free with the eligible rider.  The eligible rider and companions must have the same origin and destination, and the voucher may only be used by the eligible rider.  Individuals must present identification when using the taxi voucher.  Service animals may ride.

How To Book a Trip
Once your account has been funded, you may book a trip by calling the taxi provider, Curtain Transportation, at 860-443-1655.  Reservations may be made between 9:00 a.m. and 1:30 p.m., Monday through Friday, at least two days in advance, but up to three months in advance.  Participants need to be sure to have sufficient funds in their accounts before booking a trip.

Cancellations must be made at least one business day before the pick-up time to avoid a charge.  No-shows will be charged for the full one-way trip.

Reloading Vouchers
Once residents have received a voucher, they can reload their vouchers online here.