River Valley Transit’s (RVT’s) ADA Transit program can provide travel for Lyme residents who have disabilities that prevent them from being able to use RVT’s bus system. This service can provide travel when the trip origin and destination fall within three-quarters of a mile of an existing RVT bus route, and occur during the same days and hours of that bus route. Fares are $3.50 (one way). Some basic information on the program is provided below. For the full program details, residents should click here.
Program Basics
- ADA Paratransit is available for all Lyme residents who have a physical or cognitive disability that prevents them from using the RVT bus route system.
- The service is available for their use whenever their trip origin and destination fall within three-quarters of a mile of an existing RVT bus route, and occur during the same days and hours of that bus route.
Application Process
- Residents must complete and submit an application in order to qualify to use the service.
- Applications are available online at ctada.com. (Residents can also call 860-510-0429 x104 to have an application mailed to them.)
- Once RVT receives and reviews an application, an RVT program representative will call to set up an interview. In some cases, RVT may also require a professional verification.
ADA Paratransit ID Card
- Residents who are certified as being eligible for the program will receive an ADA Paratransit ID Card and must present this card when using the service.
Accessibility
- Many RVT vehicles have wheelchair lifts. Residents who require the use of a lift should notify RVT when scheduling their reservation.
Arrival Times & Boarding
- RVT vehicles will arrive within a specified window of time. Customers must be ready to board at any time during this 15-minute or 30-minute window.
Assistance
- The RVT vehicle operator is available to assist passengers on and off the vehicle.
- Assistance can also be provided to or from the front door of the point of origin or destination, upon request – provided the operator can maintain sight of the vehicle at all times.
- Passengers who may require additional assistance can bring along a personal care attendant, who can ride for free.
Fares
- The fare is $3.50 (one way).
Service Area
- This service provides travel for eligible individuals when their trip origin and destination fall within three-quarters of a mile of an existing RVT bus route, and occur during the same days and hours of that bus route.
Hours of Operation
- ADA Paratransit service is available on the same days and times as the RVT’s bus service.
[Information current as of August 2026]